Refund Policy

01 General Policy

All payments made for consulting and advisory services are non-refundable once the service has been initiated or delivered.

Due to the nature of consulting services — where value is provided through time, expertise, and strategic guidance — refunds are not applicable after service commencement.

02 Service-Based Conditions

One-Time Consultations

• Fees are non-refundable once the consultation session has taken place
• If a client fails to attend a scheduled session, the session is considered delivered

Ongoing Consulting / Packages

• Payments for packages or retainers are non-refundable once work has begun
• Any unused portion of services may expire as per the agreed terms

Cancellations & Rescheduling

• Clients may reschedule sessions with reasonable notice (minimum 24 hours recommended)
• Same-day cancellations or no-shows may result in forfeiture of the session

03 Refund Exceptions

Refunds may be considered only in the following cases:

• The service was not delivered due to an error on our part
• A duplicate payment was made

Any approved refund will be issued at the sole discretion of Jack of Trades.

04 Client Responsibility

Clients are responsible for:

• Providing accurate and relevant information
• Actively participating in the consulting process
• Implementing strategies at their own discretion

Lack of desired results does not qualify for a refund.

05 Chargebacks & Disputes

By purchasing our services, you agree not to initiate a chargeback without first contacting us to resolve the issue. Unauthorised chargebacks may result in:

• Immediate termination of services
• Additional administrative fees
• Legal action, where applicable

06 Contact for Refund Requests

All refund-related enquiries must be directed to: